Cancellation policy

Subscription and Cancellation Policies:

SUBSCRIPTION POLICY

When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely, and you'll be charged for each of these deliveries unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. You can cancel if you don’t want to renew a subscription. 

You can cancel or change your subscription at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

See our returns policy for more details on returns and refunds.

When you subscribe, your credit card will be billed immediately, and your Unwrap A Story Box will ship around the 6th of the next month.

For each month after, your credit card will be charged (subscription price + shipping + tax) automatically on the 15th of each month, and your Unwrap A Story Box will be shipped around the 6th of the month. You are agreeing to a recurring charge until you cancel your subscription. 

CANCELLATION POLICY

If you choose to cancel your subscription, you will lose any additional benefits of your current subscription and your current subscription price. If you choose to come back and subscribe again, you will be charged at the current new subscriber's rate. 

If you need to cancel your subscription, log into your subscriber account and cancel by 11:59 pm EST on the 14th of the month. Canceling your account does not provide you with a refund for any boxes, nor does it stop a pending charge. If you cancel after your subscription has been renewed on or after the 15th of the month, then you will receive your next Unwrap a Story Box, shipped around the 6th of the following month. Your cancellation will go into effect for the next billing cycle. Once canceled, your subscription will not renew for the next billing cycle. You will receive a confirmation email after you cancel. If you have any questions, please contact us at hello@dyslexiatogether.com. 

Policies are subject to change at any time at the sole discretion of Unwrap A Story.